we ship orders out within 3-6 BUSINESS days (shipping time not included)

FAQ'S

Certainly! Here is a detailed FAQ page template for your website for your business "Strictly Wild":


Frequently Asked Questions (FAQ)

Shipping & Delivery

  1. What are your shipping options?

    • We offer standard shipping and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited shipping delivers within 1-2 business days.
  2. Do you ship internationally?

    • Currently, we only ship within the United States. We are working towards expanding our shipping capabilities globally in the future.

Products & Services

  1. Can I return or exchange a product?

    • Yes, we accept returns and exchanges within 30 days of purchase. Please refer to our Return & Exchange Policy for detailed instructions.
  2. Are your products environmentally friendly?

    • Yes, at Strictly Wild, we are committed to sustainability. Our products are eco-friendly and sourced responsibly.

Payment & Billing

  1. What payment methods do you accept?

    • We accept major credit cards (Visa, Mastercard, American Express) and PayPal for online transactions.
  2. How will I be billed for my purchase?

    • Your payment method will be charged at the time of purchase. You will receive an email confirmation with your order details.

Account & Orders

  1. How do I create an account on your website?

    • You can create an account during the checkout process by providing your email address and creating a password. Alternatively, you can click on 'Sign Up' on the top right corner of our website.
  2. Can I track my order status?

    • Yes, once your order is processed and shipped, you will receive a tracking number via email to track your package.

Contact & Support

  1. How can I reach your customer support team?

    • For any inquiries or assistance, you can contact our customer support team at support@strictlywild.com or by filling out the contact form on our website.
  2. What is your customer service response time?

  • Our team strives to respond to all customer inquiries within 1-2 business days. If you have not heard back from us, please check your spam folder or feel free to follow up with us.

Feel free to customize and expand on these FAQs to address specific queries your customers may have.